Travel Counsellors

Due to the quantity of requests throughout this time, we remorse we’re unable to provide refunds via the contact center. Use the WestJet app for added comfort and to minimize back touchpoints in your journey. Check-in, get your electronic boarding pass and luxuriate in Connect – our inflight leisure system.

If you had been pre-cleared by your airline prior to boarding, you could be directed straight to baggage claim. Otherwise, if you acquired your QR code and an exemption or exception, then your screening time will be minimal. If you had been unable to create your Safe Travels account or enter your flight data, screeners will assist you on arrival so permit for that additional processing time. If you will need to be screened on arrival, a model new trip itinerary with the model new date and flight info needs to be entered in Safe Travels. A QR code shall …